Membership Terms and Conditions

Commitment
Initial commitment of 1 month that continues on a month-to-month basis. Termination of the contract requires a minimum of 7 days notice and will be scheduled at the end of the current payment period.

Suspensions
You can suspend your membership for up to 3 months at a time (minimum hold of 7 days). If you need longer than this, please get in touch to discuss your options. Suspensions will be applied with an end date, and the suspension will lift automatically on the mutually agreed date.

Notification
All membership communications MUST be made via email (info@soulfirestudios.co.uk). In order to make sure we can get everything sorted in time, please allow at least 7 days notice to amend, suspend or cancel your membership.

Class Schedule
The weekly class schedule is subject to seasonal change. We make minor style and time changes in order to improve the service offerings, and may cancel a class if there are fewer than 3 bookings. While we are open to member requests (via email), we cannot guarantee ‘the best schedule’ for everyone; therefore, these terms and conditions still apply.

Cancellation Policy

Reservations cancelled 3 hours or more before class time are not charged. We request that you give us as much notice as possible so that we can fill the space.

Continuous no-shows may be charged at £5 per class missed.

Please cancel your booking on the WellnessLiving Achieve app, on our website, or through your booking confirmation email. If this is not possible, please call the studio 45 - 15 mins before the class start time to speak to the teacher so they can cancel it for you (0114 221 6551)

Emails are not an acceptable way to cancel your class booking as they may not be seen in time.

Emails
By taking up a membership you will automatically be added to our mailing list. This will allow you to receive receipts, get updates about the class schedule and what’s going on at the studio. You’re welcome to unsubscribe at any time by clicking ‘unsubscribe’ from the bottom of the email.

Payment
Payments are made through a monthly card autopay. Your card details are stored securely on your account. By signing this you authorise us to charge your card monthly. You may be asked to update your card details periodically.